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Consumed with my reading material I had brought in, I did not notice how the time seemed to have sped pass. It is now 9:04pm and I have yet to receive my order of Baby Back Ribs. Soon after a gentleman comes from the kitchen to ask what it was I actually ordered??? A little taken aback, I stated my order and assumed the order was coming SOON AFTER. By this time it 9:12pm and no food was in sight. Disgruntled and annoyed, I proceeded to the bar to pay for my watered down half touched lemonade and to cancel the order that I was obviously not getting. The waitress while very apologetic explained that the private party was that of the owners. I than explained that if a customer can not be serviced while a private party was taking place in the entire restaurant than perhaps the doors should be closed to the public! The waitress was being very apologetic for the lack of service and stating that she would check on my meal, give her a second. Instead of a meal, I was told, the lemonade will be $1 and the order was cancelled!! My night ended with my leaving RJ’s with no acknowledgement from a manager whatsoever, a watered down lemonade, $1 less in my pocket and 47 minutes wasted at your establishment. If RJ’s Rib Joint can not chew gum and walk at the same time, it is highly recommended you not open your doors if you’re having a private party. One positive thing I will say after all this, the waitress who stated she was a Delta Sigma Theta Sorority Debutante at one time, truly needs to be next in line for the manager position. She attempted to defuse the situation better than the so called manager of the establishment. Hats off to the one person in the place who knows what customer service is. tell like it is
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27th January 2009 - Study reveals 'shocking' kebabs
Doner kebabs sold in the UK contain "shocking" levels of salt, fat and calories, a survey has concluded. more...
26th January 2009 - McDonald's to open 1,000 stores
US fast-food chain McDonald's says it plans to open 1,000 new restaurants this year. more...
19th January 2009 - Michelin dishes out stars galore
A record number of restaurants have earned a coveted Michelin star, according to the latest edition of the influential guide. more...
25th November 2008 - Villages suffer as pubs disappear
The Lord Nelson pub in Holton, in Suffolk, is plastered in 'for sale' signs. more...
29th September 2008 - Chef Dies After Hot Chilli Dare
An aspiring chef died after eating a bowl of 'super hot' chilli sauce for a dare, an inquest heard. more...
3rd September 2008 - British chefs scoop London awards
British chefs and restaurants have gained the top awards at the 10th London Restaurant Awards. more...
30th July 2008 - Restaurant tipping law to change
Employers are to be banned from using tips and service charges to 'top up' staff pay to meet the minimum wage, under government plans. more...
29th July 2008 - Buxhall Crown owner dies
more...
8th July 2008 - TV chefs 'fail on basic hygiene'
TV chefs are setting a bad example by failing to following basic hygiene standards, public health chiefs say. more...
27th June 2008 - TV chef loses Tesco chicken vote
Tesco shareholders have not backed proposals to improve welfare standards for chickens championed by TV cook Hugh Fearnley-Whittingstall. more...
Lots more in our Food News Archive.
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