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The White Horse, Hatching Green, Harpenden, Herts

The White Horse, Hatching Green, Harpenden, Herts

Hatching Green, Harpenden, Herts

We took our good friends for a birthday celebration with a touch of Novelli but were sadly disappointed. The restaurant is pleasant enough with a good ambience and the service was friendly and effcient. The food was passable with some good dishes but the main of slow cooked oxtail tasted bland and over cooked, it came up as a gelatinous lump in a small bowl with a few peas scattered on top. I thought it was possibly a leftover dish which had been served by mistake. The special was rotisserie pork but it was more like a slice taken from a catering pack, it was barely warm and certainly hadn't been near a rotisserie on that day! So three out of four mains disappointing. You may think I'm being picky but if a michelin starred chef puts his name/touch/handprint to a restuarant you do expect a certain standard.

By Marianna at 03/05/2006 - 14:47 | 2006 | England | Herts | OK | Service | UK | £££/$$$ | add new comment | 645 reads

The White Horse, Hatching Green, Harpenden, Herts

Having tried the majority of restaurants within the local area I finally succumbed and paid ‘The White Horse’ a visit. Having heard very mixed reviews I went with an open-mind hoping that my experience would be that of a nice one.

Once we had been seated we were told we had five minutes to choose our food before the waitress would come and take our orders. We reluctantly ordered within the set deadline before proceeding to relax whilst our food was cooked. Our waitress took our food orders incorrectly; we were given three minutes between the starters being taken from the table to our main dish being served. The whole experience was very rushed and we began to question if the table had been overbooked. We asked for ten minutes before they served us our desserts as we did want our experience to last more than 45mins! This restaurant is too overpriced and is totally detrimental to the ‘Novelli’ brand! The service was shoddy, the food was ok (when the correct food was delivered).

We gave the restaurant a chance to deliver and to be honest, I would not recommend this restaurant to anyone. I live in the area and when eating locally will continue to eat at The Fox and The Beantree.

By Anonymous at Sat, 17/05/2008 - 11:01 | reply