Having visited T********* on previous occasions in large numbers and received wonderful food and good service i decided to take four visiting friends to experience something other than their usual curry.

We ordered five dishes to start with and share which were delicious and served quite promptly. To follow, we had ordered three racks of lamb and two pork wrapped in filo pastry. The lamb was received promptly and consumed a good ten minutes before 1 pork dish arrived. When the pork dish did arrive we informed the waiter, who we later found out was in fact the manager, that we had ordered 2 pork dishes. He apologised that he had not written down the 2nd pork dish and asked what we would like instead as the pork takes time to prepare. Whilst i can appreciate this i was disappointed that the chef was unable to prepare 5 dishes that could be eaten at the same time. I asked for the dish that was the quickest and would be given to us free of charge given the error and the earlier lateness. The waiter agreed and said he would bring the chicken dish. In the meantime myself and my sister who had both been expecting the pork shared the 1 pork dish. It was delicious. A few minutes later the chicken dish arrived and i set about cutting it up so that my sister and i could share it. I was shocked to see that the centre of every chicken piece was red raw in the middle. It was so raw that at first we wondered if there was some kind of jelly filling in the centre. There was not. We promptly brought over the waiter/manager again and pointed out the problem. He swiftly whipped the dish away back to the kitchen. Fearing that he would bring us another dish equally as uncooked i followed and asked to have a word. When i told him that i was not willing to eat any more of his food and that we wanted a reduction in our bill for bad service and for being served uncooked food, he became aggresive and refused to discuss it. He stormed off and left me standing there. My sister then tried to explain the situation to him calmly thinking that i had perhaps approached the situation badly. She soon found out that i had not when the waiter/manager swiftly became aggresive with her as soon as she broached the subject. After discussing the situation further with my friends the waiter/manager approached the table again. Again he became aggressive when we tried to discuss it and point out that he had served us uncooked chicken. This time he shouted at us all to shut up! At this point the whole restaurant was watching. He then ordered us all to pay up and get out. Of course this did not go down well and i told him that if he didnt calm down then we would just leave. This seemed to do the trick and after a few more minutes i managed to calm him down and he agreed to remove the dish that we received late from the bill along with the uncooked chicken. When he brought the bill over he had had the cheek to add a service charge of £4.00 (not a lot but its the principal!). We all thought this was unecessary and crossed it off. In the end we paid £64 for our meal.

Considering the consequences if we had eaten the chicken and got food poisoning along with the general bad service and total rudeness of the so called manager i think we overpaid. I found the service appalling. I am thankful to say that i have never recieved such bad service and i hope i never will again. When i tried to send an email to the address on T******** website to complain, it was returned as undeliverable. willing to try